From their account
Families leave a review in one click, right from the booking itself.
Family reviews
Reviews from families after every activity
After every booking, families leave a rating and a comment. You see what's going down well, activity by activity.
4,9Trusted by 500+ organisers
Know what families think, at last.
After every activity, families tell you what they thought, so you can finally see what's working and what isn't.
A quick word at pick-up
Never written down, never followed up
A separate feedback survey
Hardly anyone replies, and it's not tied to an activity
Testimonials copied by hand
Added to the website when someone remembers
Guessing how families feel
No way to compare activities or coaches
Day to day
Every review, tied to a booking.
On your website
Shared reviews win over new families who are still on the fence.
By activity
See what's working and what isn't, activity by activity.
Always in context
Every review stays tied to the customer and their booking, so you always know who wrote it.
In detail
Feedback you can use.
A quick form for families, clear feedback for you, and nothing published without their say-so.
Rating and comment
An overall rating and a free-text comment for every booking.
Public or private
Each reviewer decides whether their review can be shared.
Editable any time
Reviewers can edit or delete their review from their account.
Who's it for?
Used by
The organisers who rely on it most.
Holiday camps
Parents' reviews put other families' minds at rest before the next holidays.
Découvrir
Tennis clubs
How happy each group is, season after season.
Découvrir
Birthday parties
Reviews that make parents want to book.
Découvrir
Science and creative workshops
Drop-in or termly workshops, holiday camps and school sessions.
DécouvrirAll connected
Works with the rest of Stageo
Everything you do here feeds straight into your bookings, payments, schedule and each customer's account.
How do families leave a review?
From their customer account, on each booking: an overall rating and a comment, whenever suits them after the activity.
Are reviews public?
Not automatically. A review is only shared publicly if the person who wrote it agrees. Otherwise, only your team can see it.
Can a family change their review?
Yes. Reviewers can edit or delete their review from their account whenever they like.
Where do we see the reviews?
In Stageo, every review is tied to the customer and their booking. You can browse them by activity to see what's working and what isn't.
Can reviews help us fill our activities?
Yes. Reviews that families agree to share can appear on your website, right where new customers are deciding whether to book. The rest stay as internal feedback, which is just as useful for fine-tuning your activities.
Who uses family reviews?
Anyone who wants to hear from their customers: holiday camps, birthday parties, tennis clubs, workshops and many more.
Fancy a chat?
Hear what families really think.
In 30 minutes, we'll show you how reviews land in Stageo and on your website.