The family account
Pull up any family in seconds, with their children and their full history.
Families
One account for the whole family
Bookings, payments and documents in one account, on the web and in your own app.
4,9Trusted by 500+ organisers
One family, one record.
Parents, children, bookings, payments and documents all in one place, not scattered across your files.
Duplicate records
The same child in three different files.
Documents by email
Invoices and certificates sent out one by one.
Calls to the office
"Has my payment gone through?"
The same questions, again
Notes and contacts asked for again at every booking.
Day to day
The whole family, in one place.
Website and app
Parents keep on top of everything themselves, online and on their phone, without ringing you.
Everything connected
From any booking, jump straight to its group, invoice and attendance.
Fewer emails
Invoices and certificates appear in the family's account, so there's nothing for you to send.
How it works
One account, everything in it.
The family sets up their account once and adds everyone taking part: children, parents or other adults.
In detail
What families see.
Complete accounts, kept up to date by parents rather than your team.
Access for both parents
Each parent has their own login to the account and updates their own details.
Complete profiles
Medical info, permissions and emergency contacts for every child.
Paid and outstanding
For every booking, parents can see what's been paid and what's still owed.
Who's it for?
Used by
The organisers who rely on it most.
Holiday camps
Holiday camps, holiday clubs and play schemes.
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Fitness and group classes
Memberships, class passes and classes for every age.
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After-school activities
Sport, languages and clubs after school, in one school or many.
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Wraparound childcare
Scanned attendance, monthly invoices and childcare tax certificates.
DécouvrirWhat they say
Families who help themselves, a team that can breathe.
“Stageo has completely transformed the management of our camp center. Parents appreciate the simplicity and autonomy, and we save valuable time.”
Jean R.
Director of a camp center
“Our clients are completely autonomous on Stageo, and we were able to reduce our administrative load by 50%. The learning curve was much faster than expected, we are delighted.”
Louisa P.
Director of a sports club
All connected
Works with the rest of Stageo
Everything you do here feeds straight into your bookings, payments, schedule and each family's account.
Can one parent manage several children?
Yes. All the children sit in the same family account, each with their own profile, bookings and documents. Parents can book several children in one go and pay for everything in a single basket.
Can both parents have access?
Yes. Each parent can be linked to the family account with their own login and sees the same bookings, invoices and documents. Either of them can update the account details.
Can parents download their own documents?
Yes. Invoices and certificates appear in the parent portal when you decide, ready to download whenever families need them.
Is there a mobile app?
Yes. Your own branded app for iPhone and Android lets families keep track of bookings, payments, documents and upcoming sessions.
Are sibling discounts applied automatically?
Yes. Sibling discounts kick in automatically, based on the rules you set, as soon as a second child goes into the basket.
Do coaches see participant notes?
Yes. Notes recorded in the account, such as allergies, medication or emergency contacts, show up in the staff app for the relevant groups.
Who uses family accounts?
Anyone who works with families: holiday camps, after-school activities, wraparound childcare, dance schools and many more.
Fancy a chat?
Let's talk about your families.
In 30 minutes, we'll walk you through a family account and its parent portal.